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Privacy Policy
MEQUOTE PRIVACY POLICY
Last Updated: [Date]
1. Introduction
MeQuote ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use the MeQuote website, platform, software, mobile applications, APIs, and related services ("Services").
By accessing or using MeQuote, you acknowledge that your personal information may be collected and processed in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
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Name
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Company name
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Job title
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Email address
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Phone number
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Postal address
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Billing information
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Account credentials
Technical Information
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IP address
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Browser type and version
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Device information
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Operating system
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Access times and dates
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Pages visited
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Usage analytics
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Cookies and similar technologies
Business and Project Information
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Quotations
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Pricing schedules
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Supplier information
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Product specifications
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Drawings and plans
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Project documentation
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Historical estimating data
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Uploaded files and documents
3. How We Use Your Information
We may use your information to:
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Provide and maintain the Services;
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Generate quotations, estimates, and pricing recommendations;
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Manage user accounts and subscriptions;
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Process transactions and payments;
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Respond to enquiries and support requests;
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Improve platform functionality and performance;
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Detect fraud, abuse, and security incidents;
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Comply with legal obligations;
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Develop new products, services, and features.
4. AI Training and Platform Improvement
To improve the quality, accuracy, and performance of MeQuote, uploaded documents, pricing data, project information, quotations, specifications, and other business information may be analysed and processed by our systems.
This information may be used to:
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Train and improve artificial intelligence systems;
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Enhance pricing models and estimation engines;
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Improve quote generation accuracy;
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Develop new features and products;
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Produce benchmarking and analytical insights.
Where commercially reasonable, MeQuote will use aggregated, anonymized, pseudonymized, or de-identified data when using information for research, analytics, model training, or product improvement.
MeQuote does not sell identifiable customer documents or personal information to third parties.
5. Legal Basis for Processing
Where required by applicable law, we process personal information based on one or more of the following grounds:
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Your consent;
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Performance of a contract;
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Compliance with legal obligations;
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Legitimate business interests;
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Protection of vital interests;
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Any other lawful basis permitted by applicable law.
Where processing is based on consent, you may withdraw your consent at any time.
6. Cookies and Analytics
MeQuote uses cookies, tracking technologies, and similar tools to:
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Maintain platform functionality;
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Remember user preferences;
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Improve user experience;
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Measure platform performance;
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Analyse usage trends;
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Deliver relevant content and marketing communications.
You may control cookie preferences through your browser settings or our cookie management tools.
Disabling certain cookies may affect platform functionality.
7. Analytics and Marketing Technologies
We may use third-party services including analytics, advertising, customer relationship management, webinar platforms, marketing tools, and customer support providers.
These providers may collect information about your interactions with our website and Services in accordance with their own privacy policies.
Examples may include:
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Analytics providers
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Advertising platforms
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CRM systems
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Email communication providers
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Webinar and event platforms
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Social media platforms
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Payment processors
We take reasonable steps to ensure such providers process personal information in accordance with applicable privacy laws.
8. Information Sharing and Disclosure
We may disclose personal information to:
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Service providers and contractors;
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Cloud hosting providers;
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Payment processors;
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Professional advisers;
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Regulatory authorities;
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Law enforcement agencies;
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Corporate affiliates;
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Successors in the event of a merger, acquisition, or business transfer.
We do not sell personal information to third parties.
9. International Data Transfers
Your information may be processed, stored, or transferred to countries outside your country of residence.
Where required by law, MeQuote implements appropriate safeguards to protect personal information transferred internationally.
10. Data Security
MeQuote implements commercially reasonable technical, administrative, and organisational safeguards designed to protect personal information against:
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Unauthorized access;
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Disclosure;
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Alteration;
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Loss;
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Misuse;
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Destruction.
These measures may include encryption, access controls, monitoring, and secure cloud infrastructure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We retain personal information only for as long as necessary to:
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Provide the Services;
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Fulfil contractual obligations;
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Resolve disputes;
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Enforce agreements;
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Comply with legal requirements;
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Improve and develop our Services.
Certain information may be retained for longer periods where required by law or where stored in backup and archival systems.
Aggregated, anonymized, statistical, and derived information may be retained indefinitely.
12. Your Privacy Rights
Subject to applicable law, you may have the right to:
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Access your personal information;
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Correct inaccurate information;
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Request deletion of personal information;
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Restrict processing;
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Object to processing;
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Withdraw consent;
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Request data portability;
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Lodge a complaint with a regulatory authority.
Requests may be submitted using the contact details below.
13. Social Media and Third-Party Services
MeQuote may maintain profiles on social media platforms and integrate third-party services into the Services.
When interacting with these platforms, your information may also be processed by the relevant platform operator under their own privacy policies.
We encourage you to review the privacy practices of any third-party services you use.
14. Children's Privacy
MeQuote is intended for business users and individuals aged 18 years or older.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations.
The updated version will be published on our website with the revised effective date.
Continued use of the Services following publication of any changes constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:
MeQuote
If required by applicable law, requests relating to privacy rights may also be directed to our appointed Privacy Officer or Data Protection Representative.
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